Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Normally, we will ship within 48 hours of receiving the order (excluding public holidays), and you can receive the goods within 7-15 days.
Please contact whatsapp+86 15356549438 to continue this process.
After placing an order, Majohun will send you a shipping confirmation email. You can track your order through this email.
We will not retain any customer’s privacy information unless it is used for your delivery address or other items
We do not charge any sales tax, sales tax is charged by your country
If you are not sure whether delivery is supported, Please contact whatsapp+86 15356549438
Normally we will first determine whether the volume of the item is suitable. If it is two packages, we will notify you.
If you need to swap an item
Returns and Exchanges
If we ship the wrong products, contact us within seven days of receipt of shipment. Then please cooperate with us to return the wrong product. We will be responsible for the shipping cost and we will send you the right product immediately after the error is identified.
Please check whether the goods are complete after receiving the order. If the order is damaged, please contact us or the courier as soon as possible to resolve it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
Please contact whatsapp+86 15356549438 to continue this process.
Please contact whatsapp+86 15356549438 to continue this process.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Please contact whatsapp+86 15356549438 to continue this process.